Philip Manfield
05.01.2025
The kids loved it
Sim Blackwell
29.12.2024
It was tidy boi
Roger Thomas
27.12.2024
Excellent experience and the staff were outstanding, making the Xmas special wonderful for the children.
N P
26.12.2024
It was our first time visiting for the Santa Specials, and it was a really lovely Christmas activity enjoyed by all the family.
The fact that there’s assigned seating on the carriages make it so much more easy to onboard, and to relax and enjoy the train ride.
The team and staff behind it are incredible - they put everything into running the event, and even though there’s a queue for Santa, it’s relatively quick and you have mince pies and mulled wine (or squash and chocolate for the children) to keep you occupied as you wait.
And once you’ve seen Santa, it’s nice that you have the option to get face painting or glitter tattoo’s (at additional cost), to pass the time, as you wait for everyone to board the train for the return journey home.
The highlight of our trip for the whole party was the riding of the steam train itself and also getting to watch it maneuvre - not to mention the beautiful views as we rode along.
Unfortunately the whole day out was massively marred by the abrupt and rude behaviour from the person directing the car park, who spoke to us in a shocking manner.
We asked him where he’d like us to park and he muttered something passively aggressively about how we’d passed it now.
Called my partner back, even though it was extremely windy, to re-park despite waiting for us all to park up, get out and walk nearly up to the doors.
Blamed us for parking wrong because another customer had dared to follow us in a car into the car park (?!?) and was just very unpleasant to deal with.
As we came for a special Birthday surprise it actually ruined the start to the day, and upset the children - because the individual was so blatantly rude and the manner in which he called my partner back.
Would strongly recommend replacing this member of staff, as it was a stark contrast to everyone else working there, who clearly made a massive effort to make all visitors feel welcome.
He clearly was in a foul mood, which is unfortunate for him, but absolutely no reason to take it out on customers.
Would be 5 star if it wasn’t for this person, and will be one of the main reasons we aren’t keen to return again next year, despite thoroughly enjoying.
Mark Jones
22.12.2021
Always a great event, makes our Christmas that bit extra special. Thank you.
Charlotte Symes
22.12.2024
We visited this railway at the end of October as a birthday present for my son as he’s fanatic about trains, and this was well worth the visit! The train ride itself was brilliant as you can stand in the balcony of the train whilst it’s moving. The views were incredible and we loved being able to see everything from outside the carriage. Inside the station there is also the workshop which my son loved looking in to see all the work that was being done on the trains! Would recommend
Reece Carter
21.12.2024
An absolutely superb day out on the Santa Express. The staff at the station and grotto were amazing, all in the festive spirit. I liked the free colouring gifts for the kids to do while they waited for the train. The train ride was incredible and very well organised by the train staff. The grotto itself, although very busy, was quick and we were in to see Santa in no time. The present from Santa was also very good. I also thought the additional extras like free mince pies, chocolate and warm mulled wine were lovely touches.
I'd highly recommend this trip, definitely worth the price! Well done to all involved!
Franch
21.12.2024
My 3 year old girls loved the Santa special and especially meeting Mrs Claus and the raindeer. Despite the pouring rain! Perfect experience for young children. Different from many Santa experiences today with the train ride. Easy, simple and not overwhelming. Gizmo the magician was a nice touch.
Queues went fast as only 4 little carriages of people. Lovely gifts which the children have been enjoying everyday since. Thanks for creating lovely memories. They want to come back next year!
Andy
19.12.2024
Santa Special. Our granddaughter had a wonderful time and would really recommend this as a very special treat
Hacker Monkey
04.08.2024
Loved brecon mountain railway the staff were brilliant and the conductor was so friendly and informative. Learned a lot about the railway and my whole family loved this day out. beautiful scenery everywhere and nice little stop off and food place half way.
Zak Small
10.12.2024
We did a Santa Express and was thoroughly impressed with the whole experience. The staff are all in costume. Good decorations around the starting station. The Station used for Santa's grotto was very well done and their Santa was very, very good too.
Penny Andrew
26.11.2024
Lovely experience shame about the weather santa was lovely
David Jeans
13.11.2024
Take a ride on the steam train, passing some sensational views on your travels though parts of the Welsh valley's.
Susan Yates
09.11.2024
An excellent trip up the mountain on a steam train. We were allowed to take our dog which was great. Beautiful scenery. The train stops a couple of times to stretch your legs and enjoy some refreshments.
Noman Chaudhry
07.11.2024
Great views
Aarati Sharma
14.08.2024
Update : that’s fine but you can see the river by foot ! . The entire journey which is so short for the money people paying £22 bruh £22 per person ! I’m so mad for what the hell the journey was . I don’t care what you think because , I think you are scamming people off . All there’s so see is trees !! Going through tress . People please see videos before you decide to take this bcz it’s a waste of money . And my advice is if you gonna take so much money from people at least change your route and make sure people are getting some views !! I thought I will be seeing Mountain Views and some astonishing views covering river , mountain etc . But man it was just tress . I felt like crying there . Sorry but save your money and don’t go here . It wasn’t even worth £5 bcz literally saw nothing . £22 per person and guess what you see nothing . And I’m telling you nothing . Just trees as it goes through forest and not mountain . You don’t see a single mountain . You can see one reservoir and you can see that even with car or walk 😭. I thought it gonna go through mountains but no man . Do your research and see a video of where it goes through and the views you gonna see before you hop on one of them . Coz it’s useless . £22 !!
emily price
06.11.2024
Although the actual experience was wonderful - it was very expensive for such a short journey and our carriage was overcrowded with a family who had personal hygiene issues. They chomped loudly on crisps and were more interested in larking around than the stunning views of mountains and reservoirs.
Robert Goudie
05.11.2024
Such a lovely experience and great friendly staff
Mike Tolley
05.11.2024
A must for anyone visiting the Brecon Beacons
Caroline Hannaford
04.11.2024
Great train little ride through amazing scenery and dogs very welcome too.
Rich D
03.11.2024
Fantastic, narrow gauge steam train, the views are wonderful and the train was impeccably maintained and clean with original features from a bygone era. The scenery in autumn was spectacular.
Felicity Wall
03.11.2024
Fabulous trip beautiful views. Wonderful train.
jane James
03.11.2024
What a wonderful experience! Clean, tidy establishment, polite, respectful staff, beautifully restored/built engines and carriages and to top it all, the lovely welsh countryside.
The old American built engine, well! That whistle evoked memories of old black and white movies and sent shivers through me.
Thank you one and all.
Fred Bloggs
01.11.2024
no booking no travel
Went on the chance of a steam train ride only to find, no booking no travel.
Could not find anything on website telling us that you must book or travel verboten
